Warranty

 
 
 
Your TVHEAD Co.® timepiece comes with a limited manufacturer defect warranty for a period of 24 months from the date of purchase under the following terms and conditions: The worldwide TVHEAD Co.® timepiece warranty covers material and manufacturing defects existing at the time of the purchase of the watch. The warranty only comes into force if the proof of purchase is shown, with a valid payment of receipt. During the warranty period and by presenting the proof of purchase, you will have the right to have any manufacturing defect repaired free of charge.

1 YEAR FREE PEACE OF MIND WARRANTY (US ONLY)
If your watch needs a repair under warranty within 1 year of purchase, we will gladly pay your shipping costs (1 YEAR FREE PEACE OF MIND WARRANTY). Any repair needed after one year, we ask that you simply pay for shipping to us. In the event that repairs are improper to restore the normal conditions of use of your watch, or if you purchased a TVHEAD Co.® timepiece no longer available, we guarantee its replacement with a TVHEAD Co® timepiece of the same or similar model/color. The TVHEAD Co.® warranty does not cover: normal wear and tear or deterioration, water or fire damage, the life of the battery, loss or theft.
THIS IS HOW TO PROCEED:
Please send an email to our support department at hello@tvheadclothing.com including:
• A picture of the damage or issue
• A written description of the damage and how it occurred.
• Your mailing address
• Your proof of purchase/receipt
• The style and color of your watch (if unsure, please browse our collection at tvheadco.com)
Someone will respond to you within 72 hours to give you your return authorization number (RA#) and a customer form that you must then complete and mail in with the damaged watch.
This coverage and procedure is the same for any other item in our entire collection, includes:
 Sunglasses
 Wallets
 Wooden Bow ties